iMessage is a free messaging service that allows users of Mac, iPhone, iPad, or iPod Touch to send messages via cellular data or Wi-Fi.
Distinguish between an iMessage to a text message is quite simple, since the iMessage will appear in a blue bubble while the sms is displayed in a green bubble.
In this article, we present to you the problems that you are likely to meet with iMessages and some of our tips to remedy it.
1. Your iMessage does not send .
Be aware that iMessages do not send that between iOS devices (Mac, iPhone, iPad, and iPod Touch). If your correspondent has an Android and a Mac with iMessage enabled, then it will receive the iMessage on his Apple computer and not on her smartphone.
Are you sure that your friend has a iPhone however, your iMessage has not been distributed ? Either he has not activated iMessage (Settings → Messages → iMessage), or he is recently switched to an Android.
2. The state of the server iMessage .
If you think that the server iMessage does not work, then go to the system Status page of Apple. It displays in real time the status of every Apple service (iTunes, iCloud, FaceTime..). When a failure is detected, Apple brings it back and takes care of the correct.
You can also go to the page Down Detector. Just enter the name of the service, in this case iMessage, and then a graph is generated automatically. It shows all the outages, iMessage observed in the past 24 hours.
3. The state of your internet connection .
To use iMessage, it is necessary to have a good internet connection (3G, 4G, or Wi-Fi). Therefore it is necessary that you check the status of your network.
Enable and disable Airplane Mode, and then observe the signal received.
Also, make sure that you do not have exhausted all your cellular data, if this is the case, connect to a Wi-Fi surrounding (Settings → Wi-Fi).
If you are unable to join a wireless network, then do a reset of your settings, Settings → General → Reset → Reset network settings.
If the problem persists then send a sms. To do this, hold your finger on your iMessage and select the option Send by SMS or MMS.
4. The configuration of iMessage .
Make sure that iMessage is set up correctly. To do this, go to Settings → Messages, iMessage must be enabled.
In the option of Shipment and receipt, make sure that the correct phone number and correct email address are entered.
We suggest you deactivate and then reactivate your addresses and phone numbers, this way you will be able to determine if iMessage works better with one or the other.
5. The Messages application .
We also suggest that you close the Messages app and restart it.
Double-tap the Home button and swipe the application window to the top of your screen. Then, open it again.
If you have an iPhone X or later, then swipe the home screen to access the window of your application.
If the Messages app is not responding, so we advise you to reset it. To do this, go to Settings → Messages and turn it off.
Next, turn off Send and receive and sign out of your Apple account.
Now, turn your iPhone off by holding down the power button until the phone restarts.
After this reset, see if the Messages app is working correctly, re-enable iMessages and sign back in to your Apple account.
6. Erase messages .
Remember to make space on your iPhone by deleting SMS and MMS messages. These can slow down the Messages application.
To remove :
Choose your conversation.
Tap on the message.
Be aware that it is possible to set your iPhone so that it automatically deletes your messages. To do this :
Go to Messages
Select Keep messages.
Choose the option 30 days.
In addition, lower the quality of the images and photos and also allows you to free up storage space and reduce the application Message. Appointment in Settings → Messages, and then turn off the option to lower image Quality.
7. Update iOS .
To resolve some bugs and improve the performance of your iOS devices, it is recommended to update.
For this, go to Settings → General → software update.
8. Support Wi-Fi .
If you think that the problem comes from the Wi-Fi network, we recommend that you reset it. To do this, go to Settings → General → Reset → Reset network settings.
Next, turn off the Assistance feature Wi-Fi, which allows you to automatically switch to your cellular data when Wi‑Fi is unstable.
Appointment in Settings → Cellular Data → Support Wi‑Fi.
9. The time zone .
Some users are able to re-use iMessage by enabling the automatic setting of time zone.
To do the same, go to Settings → General → Date and time.
10. The visual effects of iMessage no longer work .
You try to send an iMessage containing a visual effect (animation, handwritten note, bubble-effect, expression) but it is not transmitted ?
May be have you reduced the animations to your iPhone ? To re-enable, go to Settings → Accessibility → Movements → Reduce the animations.
11. Send and receive iMessages collective .
If you are having problems sending messages as collective, without a doubt, one of your contacts has more than iPhone. Thanks to a color code, it is very easy to determine who may be contacted via iMessage.
If the name of your correspondent is displayed in blue, this means it has an iOS device, in the opposite case its name changes to green. It will therefore be necessary to remove it from your list and send an SMS.
You receive iMessages bundled ? Have you recently left a discussion group ? To be sure, go to Messages, select the last group message received and answer y. If you leave, you will receive an automatic e-mail you confirming it.
12. The iMessages from your iPhone are not displayed on your Mac (and vice-versa) .
IMessage syncs on all iOS devices, and all messages sent since your Mac appears on your iPhone (iPad or iPod Touch).
However, it may happen that this synchronization is imperfect. This may be due to a password change Apple or your disconnection from the messaging service on one of your devices.
Therefore, you should recheck, your iPhone or your iPad, email addresses and phone numbers associated with your account iMessage are correct (Settings → Messages → Sending and receiving).
On your Mac, open the Messages app, click on Messages at the top, then click Preferences. Then, click Accounts, and then select the appropriate address.
Finally, restart the Messages app on your iPhone and on your Mac.
13. Your iMessages deleted in error .
You have accidentally deleted iMessages or these have disappeared as a result of an update ?
Try to recover using your last backup on iCloud or iTunes, or using a third-party application such as iMobie. If you are not successful, contact your mobile operator.
14. Reset settings of your iPhone .
If iMessage remains blocked in spite of the tips preceding, then you should consider a full reset of your iPhone.
Appointment in Settings → General and then tap Reset all settings.
If the situation is unchanged, then we recommend that you make an appointment at the Genius Bar of an Apple Store. Technicians will be able to help you identify and resolve the technical problem that you are experiencing.
15. You no longer have an iPhone ? .
If you are thinking to sell your iPhone, don’t forget to turn off iMessage, log out of your Apple account, and especially to prevent your partner. In fact, these people could otherwise continue to send you iMessages.
If you are not already longer in possession of your iPhone then disable the app from the Apple page for help to the interruption of association with iMessage.
You want to continue to send and receive iMessages without iPhone ? This is possible if you use a Mac, an iPad or an iPod Touch, your messages will be sent with your username iCloud.
On your Mac, go to System Preferences → iCloud, log in to your account, and then check the box for Contacts.
On your iPad, you need to enable sending and receiving iMessages (Settings → Messages → Sending and receiving).