Since its release, the Amazon Echo is still experiencing a great success among users. That is what makes the popularity of this speaker is connected ? Quite simply, its price more than affordable and its ease of use.
Usually, every time a new update is available, the Echo will refresh automatically so that you don’t have to think about it. However, it happens that your device Alexa passes to side and continues to operate under its old operating system.
Then, if such is your case, follow this article where we give you the procedure to follow to check and force the update of your device Alexa.
How to check if your Amazon Echo has been updated ?.
To determine if your Amazon Echo is up to date, open the app Alexa on your smartphone (or go on alexa.amazon.fr via your browser).
Once on this last, go to Devices (house icon) in the bottom left of your screen. Then, select your device, then tap on about to see what is the current version of your Echo.
Finally, check to see if your model number matches that of the internal software shown in the list provided by Amazon. If it is, then that means that your device is up to date.
In the opposite case, continue reading to find out how to force the update of your Echo.
How to manually update your Amazon Echo ?.
Usually, your device will Alexa downloads and installs the new features automatically. Nevertheless, it happens that there are bugs and that the update can’t be done. To address this problem and force its installation, we offer two tricks very simple.
The first is to press and hold the Mute button (off microphone) and wait for the circle light will become red.
Your Echo will notify you when it updates and it will reboot once update is finished, which can take between a few minutes and an hour.
Then, go back to the application to check if this trick worked.
The second is to unplug the power, wait a few seconds, and then plug it back in. Then, press the Mute button on, your Echo will then connect to the Wi-Fi and install the software.