Has the sending of an email, unless you receive a fast response from the receiver, it is difficult to know if the message has been read and opened this one.
Fortunately, to ensure that your correspondent has received your email, there are two simple techniques.
Enable an acknowledgement of receipt or reading .
You know the function of acknowledgment of receipt when sending SMS ? It is the same principle for email.
It confirms the receipt of your email in the inbox of your intended recipient. On the other hand, it is not a read confirmation, so you will not know if he read it or not.
Few email services offer this feature. Gmail, for example, does not offer the read receipt, unless you choose to go a third, which often requires that you pay a subscription.
On the other hand, if you are using Outlook application on Windows, then you will find the features Acknowledgement of reading and receipt. Follow the steps below to configure :
Open the Outlook application on your PC .
Write your new email.
Click on the Options tab at the top of the window.
In the tracked group, select request a delivery receipt or request a read receipt
Note that it is possible that some e-mail addresses filter your request.
To install an extension .
As explained above, Gmail does not allow the monitoring of emails, this option is restricted to professional versions. However, you can download an extension to use this feature.
Mailtrack offers a free plan which allows you to have a follow-up email unlimited and receive alerts in real-time. To add more functionality, you will need to opt for the Pro version, from 4,99 € per month.
To install it :
Open Gmail .
Click on Settings in the top right corner (cog wheel icon).
In the drop-down menu, select Download add-ons and then search for Mailtrack.
Download the extension .
Back on Gmail, go to New message.
Click on the two green arrows next to Send to you to ensure that the feature is on.
Write your email and send
The free version of Mailtrack adds a signature to your message for that person to know that you use the service. It can be disabled only in the Pro version.
Whether your needs are professional, there are also more comprehensive services which offer a rigorous follow-up emails within your company.
Two of the most popular are Bananatag and ContactMonkey and offer several packages.