How to fix a iPhone is disabled ?.


You have entered too many times a wrong PIN and your iPhone now is disabled ? In this article, we explain how to solve this problem by using iTunes (or iCloud).

The different error messages “iPhone is disabled. Try again in ..” .

Your iPhone is equipped with several security measures, one of which is designed to prevent hacking attempts in your access code.

Because of this, depending on the number of errors committed, a waiting time is imposed before you can unlock your iOS.

4 attempts : this is the maximum before the lock of your iOS.

5 attempts : waiting 1 minute.

6 attempts : wait for 5 minutes.

8 attempts : 15-minute wait.

9 attempts : waiting 1 hour.

10 attempts : the alert “iPhone is disabled. Connect to iTunes” will be displayed.

To further protect your iPhone, there is a security option that much more drastic. This measure clears all the contents of your iOS after 10 unsuccessful attempts. To enable it :

Go to Settings.
Appointment on the Face of ID and code. .
Enter your access code. .
At the bottom of the screen, select Clear data. .

Unlock an iPhone disabled .

You tried to unlock your iPhone ten times, and it is now unusable ? Fortunately, two tricks are available to you for the repair, even if one of them is not without consequence.

In fact, if the message “Connect to iTunes” ,or with iOS 14, “Connect to your Mac” appears, then that means that the only way to reactivate your iPhone is to reset it to zero. Therefore, you will lose all data. However, later, you can restore the items from your last backup.

Article recommended : How to back up an iPhone ?

Use the recovery Mode with the Finder or iTunes.

One of the proposed solutions is to connect your iOS to your computer and go into recovery mode for the setup. To do this :

On iPhone 8, 8, More, X or newer :

Press and hold the power button and the volume buttons.
Drag the slider to turn off your iPhone.
Plug it into your Mac and hold down its power button pressed until the appearance of the recovery screen.

On iPhone 7 and 7 Plus :

Press and hold the power button. .
Slide the slider to turn off your iPhone.
Connect it to the computer while pressing the button of reduction of the volume until the onset of the recovery mode screen.

iPhone 6s or earlier :

Press and hold the power button. .
Drag the slider to turn off your iPhone.
Connect your device to your computer while pressing the Home button until the appearance of the recovery mode screen.


Then, locate your iPhone via your Mac/PC :

On macOS Catalina :

If your Mac is running under Catalina, open Finder.
Click on your iPhone in the left window, under Locations.


On macOS Mojave or earlier :

Go on iTunes.
Click on your iPhone.

Now that you have selected your iOS on your computer, go to Restore. The operation may take a few minutes.

Once iTunes has deleted your iPhone data, you can configure it as if it were a new device.

Restore an iPhone using iCloud.

Your iPhone is disabled and does not connect to iTunes ? Pass by iCloud.
If the feature “find my iPhone” is turned on and your iPhone has access to an Internet connection, then you can restore your iOS via your iCloud.

Since your Mac (or another iPhone, iPad) :

Click on Find iPhone.
Enter the login information for your Apple account. .
Go on All devices, then select the iPhone that you want to delete.
Finish by Erasing the iPhone.

If in spite of these two tips, you still cannot unlock your iPhone, then we would advise you to take a look at the Apple support line or visit a Genius Bar.